HOW TO EMPOWER YOUR PEOPLE TO BE THEIR BEST

HOW TO EMPOWER YOUR PEOPLE TO BE THEIR BEST

HOW HAVE LEADERSHIP STYLES SHIFTED IN RECENT TIMES

The trend has been toward a more consultative and coaching leadership style, rather than a more traditional autocratic approach. The current workforce requires their leadership to be more inclusive, open and flexible. People are more concerned about the ‘why’ of the business rather than the ‘what and how.’ Happy employees make for happy clients, which translates into Rands and cents in the bank.

People want to be part of a brand, but more importantly they want to make a difference. Companies involved in charity drives instil a great deal of loyalty and pride in their employees.

HOW CAN THESE SHIFTS BENEFIT YOUR BUSINESS

Encouraging people from all levels of your organisation to join the wider conversation inspires constructive and creative inputs.

This sense of inclusion makes your people feel part of the overall ‘vision’ of the company and creates loyalty and pride and thus lower turnover of staff, greater retention of intellect and skills and a saving on the bottom line. This kind of culture is likely to attract dynamic, young people who aspire to the company’s vision not to simply having a job.

HOW CAN YOU ‘EMPOWER’ EMPLOYEES?

Be clear about your intentions and motives. Let your team know what it will mean for them and detail the expected outcomes.

Remove hierarchical structures by creating smaller, dynamic and diverse task teams. Time out of the office can also be motivating and energising.

Task teams to research and develop specific – not job related – projects. There are many different ways to take people out of their comfort zones without expecting them to bungee jump.

Hold your meetings in non-traditional spaces. Take the team to the Botanical Gardens, a funky restaurant or walk around an art gallery in silence. Once back at the office the new energy and momentum will soon lead to creative ideas.

Approach the process holistically by making internal changes, bringing external facilitators and coaches on board if necessary, changing the environment to stimulate creativity, and changing the workplace ‘language’ to encourage risk taking.

HOW DO ‘EMPOWERED’ EMPLOYEES CHANGE YOUR CULTURE

They definitely take on more ownership and with this comes responsibility and accountability. They become actively engaged and try to make plans and take decisions for the good of the business, not just themselves. They are less likely to fear consequences and more likely to share their mistakes and ask for help. You will find that a ‘we’ rather than a ‘me’ culture develops over time. They will come to realise that ‘attitude is contagious’ and that attitude can ultimately decide the fate of the business in the long term.

WHAT DO ‘EMPOWERED’ EMPLOYEES MEAN FOR YOUR BOTTOM LINE?

Empowered employees add ‘zeroes’ to the bottom line. They become actively engaged, solution-orientated and take ownership of tasks at hand. The client becomes ‘our’ client not just a client of the business.

Reference:

Melody Tomlinson – Co-Creator and Licensor of Performance Booster (Your Business – December 2015 / January 2016